Cavies Privacy policy

This privacy policy will explain how the "Cavies" app uses the personal data we collect from you when you use our app.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Who we may share your data with
• What are your data protection rights?
• Changes to our privacy policy
• How to contact us

We may collect following data:

• Your IP address, for security reasons
• Information about your pets, including name, age, weight and what you feed them.
• Anonymous analytic data

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Enter this data into the app
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Anonymous behaviour data may also be recorded when you use the app. This will never be assosiated with you directly.

How will we use your data?

We collect your data so that we can provide our service to you.

We will never collect any additional personal information not required to achieve this.

How do we store your data?

We do not permanently store any of your personal data on our servers. All data shown in the app is present on your own device and in an Apple iCloud backup if enabled.

Who we may share your data with

We may have to share some limited personal information with other companies as part of providing a service to you. All these partners are listed below

Technology platforms

These platforms may see your IP address, guinea pigs's name, guinea pig's gender, guinea pig's weight and what you have fed them.

• CloudFront
• Amazon AWS
• Hetzner
• Digital Ocean
• OpenAI
• Anthropic

The following platform will recieve and store your email address when you use the "Suggest a feature" or "Report a bug" functionality.

• Freshdesk

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data from us. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 12th October 2024.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]